1 Who We Are
MicroShiftIQ ("we", "us", or "our") is a micro-learning mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app. Please read it carefully.
If you have any questions, contact us at: contact us here
2 Information We Collect
Account Information
MicroShiftIQ requires you to create an account to use the app. You can sign up using your email address and password, or via Sign in with Apple or Sign in with Google. When you create an account, we collect and store your email address and a unique user ID in our database (powered by Supabase).
Profile Information
During onboarding and use of the app, we collect and store the following profile data linked to your account:
- Display name — optional name you set in the app
- Topic preferences — the subjects you choose to learn about (e.g. Psychology, Finance)
- Daily learning goal — how many lessons per day you set
- Subscription tier — whether you are on the Free or Pro plan
Learning Activity
We record your in-app learning activity linked to your account, including:
- Lesson progress — which lessons you have started or completed, cards completed, and XP earned
- Streaks & XP — your current streak, longest streak, total XP, and level
- Bookmarks — cards you have saved, including a snapshot of the card content
- Timestamps — when lessons were started and completed
This data is stored both locally on your device and synced to our server so your progress is preserved across devices.
Technical Data
- App performance data — crash logs and error reports to keep the app stable
- Subscription status — validated via Apple and RevenueCat to unlock Pro features; we never store payment card details
What We Do NOT Collect
- Precise or coarse location
- Contacts or address book
- Health or fitness data
- Microphone, camera, or photos
- Financial or payment information (handled entirely by Apple)
- Browsing history outside of this app
- Sensitive personal information of any kind
3 Data We Collect — Summary
When you create an account, we collect your email address and store it securely in our database. Your profile information — including display name, topic preferences, and daily goal — is also stored and linked to your account. This allows your experience to be personalised and consistent across sessions and devices.
Your learning activity, including lesson completions, streaks, XP, and bookmarks, is recorded and linked to your account. This data exists purely to power your in-app experience and progress tracking — it is not used for advertising or sold to any third party.
We collect basic technical data such as crash logs to keep the app running smoothly. Your subscription status is verified via Apple and RevenueCat — we never see or store your payment card details or Apple ID credentials.
We do not collect location, contacts, photos, health data, or any other sensitive personal information. We do not track you across other apps or websites.
4 How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Personalise and deliver your learning experience based on your topic preferences
- Track and display your progress, streaks, XP, and achievements
- Sync your progress across devices
- Verify your subscription status and unlock Pro features
- Send optional push notifications about your daily goal and streak (you can disable these in device Settings at any time)
- Diagnose and fix crashes and performance issues
- Respond to support requests you initiate by contacting us
- Comply with legal obligations
We do not sell your personal data to third parties. We do not use your data for advertising targeting on external platforms.
5 Third-Party Services
We use the following trusted third-party providers to operate the app. Each has their own privacy policy governing how they handle data.
Supabase
We use Supabase as our backend database and authentication provider. Your account information (email, profile, progress, bookmarks, streaks) is stored securely in Supabase. Supabase also handles sign-in with email/password, Apple, and Google.
Apple Sign In & App Store
You can sign in using your Apple ID via Sign in with Apple. All in-app subscriptions and purchases are processed entirely by Apple. We never see or store your payment card details or Apple ID credentials.
Google Sign In
You can optionally sign in using your Google account. If you choose this method, Google shares your email address and basic profile information with us to create your account. We do not receive your Google password.
RevenueCat
We use RevenueCat to manage and validate subscription status. RevenueCat receives your Supabase user ID and anonymised purchase receipt data from Apple to confirm whether a subscription is active. No payment card details are shared with RevenueCat.
6 Data Retention & Deletion
We retain your account and learning data for as long as your account remains active. If you request account deletion:
- Your account, email, profile, progress, bookmarks, and streaks will be deleted within 30 days
- Crash logs are automatically purged after 90 days
- Aggregate, anonymised usage data may be retained indefinitely as it cannot be linked back to you
To request account deletion or data removal, contact us here.
7 Your Rights
Depending on your location, you may have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — request that inaccurate data be corrected
- Deletion — request deletion of your personal data ("right to be forgotten")
- Portability — receive your data in a machine-readable format
- Opt-out of notifications — disable push notifications in your device settings at any time
To exercise any of these rights, please email us at contact us here. We will respond within 30 days.
8 Children's Privacy
MicroShiftIQ is not directed to children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children under these ages. If you believe a child has provided us with personal information, please contact us immediately via our contact form and we will delete it promptly.
9 Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. These measures include encryption in transit (HTTPS/TLS), Supabase row-level security rules, and strict access controls.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to protect the data we do collect.
10 Disclaimer of Liability
MicroShiftIQ provides all content strictly on an "as is" and "as available" basis without warranties of any kind, express or implied.
To the fullest extent permitted by applicable law, MicroShiftIQ, its founders, developers, employees, and content contributors shall not be liable for:
- Any decisions made based on educational content within the app
- Any medical, health, psychological, financial, or legal outcomes resulting from reliance on app content
- Inaccuracies or omissions in any lesson, card, quiz, or article
- Interruption or unavailability of the service
- Any indirect, incidental, special, or consequential damages
This app is for knowledge enrichment only. It is not a substitute for professional medical, mental health, financial, or legal advice. Always consult a qualified professional before making decisions in these areas.
11 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via the app or email. Continued use of MicroShiftIQ after any changes constitutes your acceptance of the updated policy.